Hootsuite buys Sparkcentral

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Accrete
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Hootsuite buys Sparkcentral

Post by Accrete »

This was in our local newspaper.
...Hootsuite said that this deal will enhance its digital customer engagement through channels such as Instagram, Facebook Messenger, Twitter, WhatsApp, WeChat, SMS, and Chat.

It described Sparkcentral's core "as an automated message distribution platform, complete with virtual agent functionality for a highly efficient customer care workflow"...
Vancouver social-media management company Hootsuite buys Sparkcentral to boost SaaS capabilities


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