Informed Webmaster

There are still people who prefer to do business over the phone instead of emailing or texting especially if they have what they think is a quick simple question.

It amazes me how many people at work do not know how to answer the phone professionally. Even Managers!

How your business phone is answered can make a lasting impression on your potential or current clients.

Do all your staff know how to answer the phone in a professional manner?

Found these tips:

Good customer service skills are critical to EVERY business and organization. Use these tips to show your staff how they can handle phone calls professionally.

Each call is an opportunity to make FIRST great impression. Make every interaction count.

How to handle phone calls professionally [Infographic]

If you are not at your desk or able to answer your business cell phone, do you have a professional voicemail recording?

Here is some help with that: 25 Professional Voicemail Greetings to Help You Record the Perfect One

If you are someone that has never worked in an office but are starting a business it help to read the tips above to put a professional foot forward for your small business.

What non professional phone answering do you hear when calling businesses that could have been handled another way?